How to Order?
Found anything you like?
- Name
- Address
- Product code or description
- Quantity
- Delivery option: normal mail or registered mail
- Contact number (optional)
We will send a confirmation email with payment information to you.
Payment
- We accept payment by internet banking transfers to POSB Savings Account 147013930
- Kindly be informed that we will only process or reserve your orders once we receive your payment in full.
Shipping and Handling
- In stock items will be shipped out within 3 working days.
- Unless otherwise stated, local normal delivery is chargeable at S$1 for the first item, $0.50 for subsequent items.
- We provide free local normal delivery for orders above S$50. Free registered shipping for orders above $100.
- Local registered delivery is optional at an additional S$2.40.
- We are able to arrange local courier service at an additional cost of not more than S$8.
- We strongly encourage customers to opt for registered mail as we are not liable for any lost mail via transit.
- Please contact us for shipping rates to other countries.
Returns and Exchanges
- We regret to inform that there will be no cancellation once the payment has been made.
- We also do not accept returns and exchanges.
- Please email us at charmyhaven@yahoo.com for further enquiries.
Terms and Conditions of Purchase (Pre-order/SPREE)
- We will only reserve your order upon receiving payment in full.
- The deposit is fully refundable if the pre-order/spree is unsuccessful.
- The deposit will be forfeited if the order is cancelled after the pre-order/spree is confirmed.
- Estimated delivery time for pre-order/spree is about 2-3 weeks.
- Orders will be shipped within 3 working days after the stocks arrive.
- Please refer to individual spree T&Cs.
Happy Shopping!
Charmy Haven
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